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Updated: December 22, 2007

Nanoprobes Holiday Closing 2007

Nanoprobes will be closed on Christmas Day, December 25, and New Years Day, January 1, 2008. We will also close for business at noon on Christmas Eve, Monday, December 24. Since key staff will be taking additional time off during the Holidays, it may take us a little longer than usual to respond to technical questions or provide quotations or responses to custom synthesis inquiries.

We would like to extend our thanks to all of our customers who have helped make 2007 another successful year of growth for us. We look forward to continuing to serve your needs and to bring you unique new products and technologies in 2008.


June 30, 2007

Nanoprobes Closed July 4, 2007

Nanoprobes will be closed on Wednesday, July 4 in observance of the United States Independence Day holiday.


May 11, 2006

Price Adjustment: Order by May 31, 2006 to Take Advantage of Current Prices

Our goal at Nanoprobes is to provide you with the most effective means of finding the research answers that you seek. Our constant research and development has resulted in additional unique products and enhancements, and we look forward to additional new products shortly. We work consistently to keep prices affordable and competitive, and we have maintained our current price schedule since May 2000. However, rising costs and prices for our supplies and materials mean we now need to raise the prices slightly on most of our product lines, effective June 1. Therefore, if you use our products and need to make your funds go further, we encourage you to place your orders before May 31 so that you can take advantage of our current prices.

Thank you for using Nanoprobes as your partner in research. We will continue to provide our valued customers with superior products and complete, timely technical support. Please keep reading our Newsletter for new developments and product releases planned for the coming months.

You can order through our on-line order form, or by mail, fax, or e-mail. Please remember to include with your order:

  • Purchase Order Number
  • Your Name
  • Billing Address
  • Shipping Address
  • Telephone Number
  • Item Number and Quantity


April 14, 2006

Nanoprobes Address Change

Because of a reorganization in the building where we are located, we have added "unit 1" to our address. Please use this to make sure that your mail gets to us:

Nanoprobes, Incorporated
95 Horseblock Road, Unit 1
Yaphank, NY 11980-2301
USA


October 14, 2005

Who You Gonna Call? Contact Information

If you contact us, be sure to contact the right office - you will receive more complete information and more accurate help. If you have questions about pricing, shipping, or payment, or need to know whether an item is in stock, you should contact our main sales office at nano@nanoprobes.com; our technical support section does not have direct access to inventory and exact shipping charges. If you have a technical question about how to use one of our products, or want to know whether it will work for your application, contact our technical support at tech@nanoprobes.com rather than trying to reach any of us individually - if you e-mail one of us and that person is away, you may have a long wait for an answer!

For your information, contact information is summarized below:

Question: Contact Telephone E-mail
Ordering, order status, shipping or payment Sales office 1-877-447-6266 or (631) 205-9490 nano@nanoprobes.com
Product availability or delivery time Sales office 1-877-447-6266 or (631) 205-9490 nano@nanoprobes.com
Technical or application question Technical support 1-877-447-6266 or (631) 205-9492 tech@nanoprobes.com
Problem with product Technical support 1-877-447-6266 or (631) 205-9492 tech@nanoprobes.com
Business inquiry or general information General business office 1-877-447-6266 or (631) 205-9490 nano@nanoprobes.com


April 3, 2004

We have now implemented a new online ordering script which features improved protection from external attacks, and online ordering has been restored. For security reasons, the form no longer generates an e-mail receipt automatically; but you may request one from us using a checkbox on the order form.

Similar modifications have been made to our custom synthesis request form and to other forms on our site.

Important Notice: Custom Syntheses

Due to the heavy workload, we are currently only able to conduct custom syntheses of Nanogold® or colloidal gold-labeled antibodies. For other molecules, we recommend our labeling reagents: Monomaleimido-Nanogold®, Mono-Sulfo-NHS-Nanogold® or Monoamino-Nanogold®M.


 

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